
Vietcombank applies QR technology to the ATM withdrawal service, helping customers withdraw money easily and quickly without having to carry a card … Vietcombank applies QR technology to its ATM withdrawal service, allowing customers to withdraw money easily and quickly without having to carry a card. Today, all Vietnamese people are no longer familiar with the term ATM (Automated Teller Machine) – a banking device installed to help people withdraw cash and make money transfers and payments. payment of service bills … as soon as there is a need without having to transact at the bank. According to statistics of the State Bank of Vietnam, by the end of quarter 4/2020, the number of ATM transactions reached more than 1 billion transactions. The data shows that the transaction demand of people at ATM is still very large and increases over the years, of which cash withdrawal is the most essential need. To meet customer demand, the number of ATMs installed by banks has also grown continuously. Since 2002, when Vietcombank installed the first ATM in Vietnam, by the end of 2020, the number of ATMs has reached more than 19,000 (according to statistics of the State Bank). The efforts of the State Bank as well as commercial banks have made ATM transactions convenient and popular. However, with the rapid development of technology, in order to bring the best services and experiences to customers, making cash withdrawal at ATMs easier and more convenient, Vietcombank is one of the banks. The first line of research and development of a new service: “Physical card withdrawal” by applying QR technology with a mobile banking application. From June 2020, Vietcombank has launched QR cash withdrawal service at ATM, applicable to Vietcombank Connect24 domestic debit cardholders. Accordingly, Vietcombank Connect24 domestic debit cardholders can open the VCB-Digibank application on their phone and scan the QR code displayed at the ATM screen to withdraw money quickly without having to carry a physical card. This service brings convenience to customers, helping to avoid inconveniences when using a physical card to withdraw cash in case customers lose their card, forget to bring the card, the card is broken or ATM swallowed the card. In addition, the security when withdrawing money with QR codes is also very high, and crooks cannot take advantage of copying personal information on the card. In the future, Vietcombank plans to expand this service to international cards so that all Vietcombank cardholders can experience this superior service. Source: https://vneconomy.vn/rut-tien-tai-atm-khong-can-dung-the-vat-ly-20210311113321938.htm
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