Vietbank – A typical innovative product and service bank in 2020

On November 26, 2020, Vietnam Thuong Tin Bank (Vietbank) was honored to receive the Bank with Outstanding Innovative Products and Services 2020 by Vietnam Banking Association and International Data Group (IDG). Awarded. This is a prestigious annual award in the banking community, held from 2012 to present. The award is to honor banks with outstanding performance in terms of professional operations or important, outstanding or new products and services, which are interested by the banking community with practical contributions. for the development of the industry, to meet the needs and requirements of customers and society. This year’s awards are updated, content changes according to the development of information technology, digital transformation, AI, market. Digital conversion banks must support customers to connect and transact through channels, link with Internet banking, mobile banking, robot applications, and identify customers. This is an important criterion for the award category. Currently, Vietbank issues 100% standard Chip / EMV card for international cards and CHIP / EMV standard (VCCS) for standard domestic card “contactless” payment. At the same time, successfully deployed high-tech intelligent traffic payment card (bus) according to the “contactless” standard of contactless payment (Tap & Go). In addition, Vietbank has also applied online customer identification technology (eKYC) in the issuance of smart ticket cards. Accordingly, customers only need to download the application “Vietbank eKYC” on Apple Store (iOS) or Google Play (Android), take a photo of ID / CCCD, the system will automatically read data, match images to confirm. real customers. Customers use digital signature to sign the E-contract right on the application, receive the card and PIN at the address requested by the customer. The application of eKYC technology and digital signature to the issuance of prepaid cards helps customers easily access Vietbank’s card without going to the bank, without having to sign paper contracts like the current method. In addition, customers can activate cards, lock / unlock cards right on Vietbank eKYC application very conveniently. In addition, Vietbank has invested in optimal technology with a commitment to absolute confidentiality of customer transaction information; always accompany and put the interests of customers first. One of the bright spots of Vietbank’s security technology is the PCI / DSS (Payment Card Industry / Data Security standard). Vietbank is proud to be one of the pioneering banks to obtain this certificate. In addition to the PCI / DSS certificate, Vietbank also built and put into use 3D – Security technology (Secure 2-layer card when trading on the international e-commerce platform, also known as Verify by Visa. The fact that Vietbank was awarded the Bank for outstanding innovative products and services 2020 is a testament to the bank’s relentless efforts in improving service quality in order to bring modern and safe experiences. to customers. Source: http://tapchitaichinh.vn/su-kien-doanh-nghiep/vietbank-ngan-hang-co-san-pham-dich-vu-sang-tao-tieu-bieu-2020-330155.html