3D-Secure – secure technology for card transactions

With outstanding advantages of safety – security – convenience, 3D-Secure has been well received and used by Vietcombank cardholders.
Recently, the Bank for Foreign Trade of Vietnam (Vietcombank) has invested heavily in technology systems, prioritizing the use of infrastructure and application of the most advanced, modern and most secure technology, ensuring transaction support. Card payment, electronic payment of customers are always fast, convenient and safe.

Recognizing these efforts of Vietcombank, Visa International has just awarded Vietcombank a “Champion Security Award”. This is a prize for the leading units in management and against the risk of fraud in card payment transactions.

One of the best evidences in Vietcombank’s positive improvement in enhancing security in card payment transactions is the implementation of 3D Secure from December 2018. With outstanding advantages of safety – security – convenience, 3D-Secure has been received and used by most Vietcombank cardholders.

What is 3D Secure?

According to Vietcombank, 3D-Secure is an extra layer of protection for Vietcombank cardholders when making online transactions.

With this method, when performing transactions on e-commerce websites, besides normal authentication steps, Vietcombank will send an additional one-time transaction password (OTP) via text message or email for customers to enter. and complete the transaction.

3D-Secure ensures that only the customer, as the cardholder, will have the password to complete the transaction.

As a preeminent solution, 3D-Secure is applied by international card organizations and has different names such as Safe Key (Amex), Verified by Visa (Visa), Mastercard SecureCode or Master ID check (Mastercard), J -Secure (JCB) ”.

What types of cards does 3D-Secure apply to?

According to Vietcombank, 3D-Secure is applied free to international credit and debit cardholders with American Express, Visa, Mastercard, and JCB brands issued by Vietcombank.

To be protected by 3D-Secure, customers need to register a phone number / email to receive a one-time transaction password (OTP) with the bank. The specific registration method is as follows:

– With the method of receiving OTP via SMS: Vietcombank automatically registers 3D-Secure for cardholders who have used the method of receiving OTP via SMS on other transaction channels (such as VCB-iB @ nking). In case the customer has not registered, please go to the nearest Vietcombank branch for instructions.

– Method of receiving OTP via email: Customers can register to receive OTP via email (in case they cannot receive OTP via SMS).

Vietcombank notes that the method of receiving OTP via SMS is a mandatory method, the method of receiving OTP via email is only an option if the cardholder cannot receive OTP via SMS.

How to use 3D-Secure when paying online?

– Step 1: Select goods and services from online website with 3D-Secure logo

– Step 2: Enter payment information as required

– Step 3: Choose the form of receiving password to authenticate transactions via SMS / Email

– Step 4: Enter the password to authenticate transactions provided by Vietcombank via SMS / Email

– Step 5: The transaction will be further processed and completed.

Vietcombank commits to continuously making efforts to improve the quality of its products and services, giving customers the best utilities, the most advanced security measures when using Vietcombank card products.